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OUR MISSION:  "Our mission is to be the entertainment destination of choice for Fun, Energy, Action and Excitement in Western New York by providing exceptional customer service in our exceptional facilities."


OUR VISION:  Our Vision is to be the most profitable gaming company in the region that will serve as a pillar for the future prosperity of the Seneca Nation. 

People are at the center of everything we do:

Our guests, who we want to make feel like winners everyday;

Our employees, who we want to keep motivated and happy; The people of the Seneca Nation, whose economic future, health, education, welfare and culture we want to support for generations to come. 

To achieve our Vision we must provide outstanding facilities and customer service, and constantly deliver that service straight from the heart. 




T hink like a guest

E xceed expectations

A lways do the right thing

M eet our commitments - ALWAYS


Job Details
Event Services Attendant (013990)
Job Number: 013990
Job Title: Event Services Attendant
Number of Openings: 6
Job Type (Employment Type): Permanent Employee
Country: United States
State/Province: New York
City: Salamanca
Job Schedule: Casual (On Call)
Job Category: Facilities/Maintenance (General Laborers, Skilled Trade)
Career Level: Entry Level
Level of Education: High School Diploma/GED
Years of Experience: 0
Position Description
Under the supervision of a Facilities Shift Manager, the incumbent provides set-up and take down services for Event Center and Conference room activities. At times duties may also include shoveling snow and collecting garbage as needed to support casino / event operations. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
Position Requirements


  1. Must be 18 years of age or older upon employment.
  2. High school diploma or equivalent preferred.

Language Skills and Reasoning Ability:

  1. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
  2. Must have basic math skills.
  3. Ability to follow set-up instructions, read drawings and plans.
  4. Must have the ability to deal effectively and interact well with the customers and employees.
  5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be able to work in an environment where smoking is permitted.

  1. Must be able to effectively understand and communicate to employees.
  2. Position requires standing and walking 100% of the time.
  3. Requires bending, lifting and carrying supplies, chairs, tables. Push and / or pull carts weighing several hundred pounds.
  4. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.