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Saint Francis Healthcare System offers people a variety of career opportunities that are stimulating, challenging, and above all, rewarding. Known for providing its employees with competitive wages and outstanding benefits, Saint Francis also features a family-focused culture that cultivates a friendly, caring environment for Medical Center employees, physicians, volunteers, and patients.


As an equal opportunity employer, Saint Francis does not discriminate on the basis of sex, age, religion, creed, national origin, race, or handicap in its relations with patients, visitors, or employees. Please take time to review the Medical Center’s current job openings and submit an online application for a position for which you are qualified.

Job Details
Epic Principal Trainer (039586)
Job Number: 039586
Job Title: Epic Principal Trainer
Number of Openings: 1
Job Type (Employment Type): Full Time, 80 hours per 2 week pay period
City: Cape Girardeau
Job Schedule: Day Shift
Job Category: Other
Career Level: Staff
Minimum Level of Education: Bachelor's Degree in Nursing
Years of Experience: 3
Position Description

The Epic Principal Trainer is responsible for the instructional design of the Epic training curriculum for his/her assigned application(s). In addition, the Principal Trainer builds, tests, and maintains the Epic training environment; assists in developing and maintaining training policies & procedures; and provides classroom, skills labs, and one-on-one core orientation to staff for the assigned application(s). The Principal Trainer supports ongoing Training and Development initiatives and may serve as an education resource on committees and ad hoc work groups.

The Epic Principal Trainer is expected to attend Epic training and achieve certification for his/her assigned Epic application(s). In the event additional credentialed trainers are necessary to meet internal training demands, the Epic Principal Trainer may be responsible for the credentialing training program as well as oversight of these additional training resources.

Application and Workflow Expertise - Application and Workflow Expertise: Possesses an excellent working knowledge of administrator-level functions for assigned application(s). Knowledge of the workflows for the areas assigned. May be called upon to analyze existing daily operations as they relate to training decisions. Understands the choices involved in application configuration, and builds/configures the system according to agreed upon end user needs. Works according to assigned portions of the project plan to complete build and configuration tasks within defined timeframes for the training environment.

Training Program Development and Maintenance - Training Program Development and Maintenance: Designs specific training materials for assigned application(s) to include: guides, workbooks, checklists, and other support materials for designated area(s). Consistently plans and implements training activities to meet identified learning needs. Demonstrates organization and time management in planning and executing programs or classes. Participates in the development and presentation of demos for appropriate meetings. Designs credentialing training material as assigned. Researches and stays current with best practices for adult learning theory while designing materials. Stays abreast of changes in assigned Epic application(s) and updates training materials as necessary. May be asked to pursue certification in multiple Epic applications as the need arises.

Maintenance of Epic Training Environment - Maintenance of Epic Training Environment: Maintains ongoing contact with Application Coordinators to ensure assigned application(s) are functioning optimally within the training environment. Troubleshoots software problems within the training environment as appropriate and seeks Epic support as needed via direct contact or through submission of issue tickets. Responsible for performing functions in the training environment that may include, but are not limited to: creating and configuring new end user accounts, building and revising chart templates, configuring end user functions for various security levels, managing software change requests, assisting other trainers and clinical leaders in understanding new end user functionality contained within system releases, and coordinating any scheduled maintenance or setup requirements to support the training curriculum within the training environment.

Onboarding and Ongoing Education - Onboarding and Ongoing Education: Assists in planning, scheduling and facilitating new employee onboarding for assigned application(s). Evaluates programming materials and makes necessary changes based on software upgrades and input from the Application Coordinator(s) as well as operational leaders. Completes a formal annual review of all training materials to evaluate the quality of content and consistency of training materials across all Epic modules.

Committee Involvement - Committee Involvement: Participates on committees and ad hoc work groups, as requested, to provide input on the development of training materials and educational activities for various organizational initiatives that involve assigned Epic application(s).

Credentialed Training Program - Credentialed Training Program: Trains and credentials additional classroom trainers, as needed, to assist with end-user training of assigned clinical application(s).

Position Requirements

Educational Requirements:
Bachelors degree in Nursing, Education, Business or other applicable field

Additional Skills & Experience Requirements:
Three (3) years of training, adult education and/or instructional design experience preferred. Excellent communication skills, including the ability to effectively present training materials, provide instruction, guide end users and evaluate feedback are essential. Experience in healthcare operational workflows specific to application areas preferred.