Performs a variety of skilled and unskilled jobs in and about the Medical Center and off-site facilities. The Zone Tech is responsible for performing services requested by other departments and tenants via work orders, telephone calls, beeper or direct request.
Skills and/or Knowledge Required: Knowledge of basic maintenance procedures, preventive maintenance, tools and materials used in hospital/commercial maintenance.
Works Efficiently to Complete Work Orders (Corrective Maint.) - Makes the best use of both time and materials to complete work in the most efficient manner possible. Prioritizes work effort to address STAT, ASAP and routine problems. Performs high quality work. Completes all assigned task in a timely and effective manner.
Completes Preventive Maintenance - Completes scheduled preventive maintenance (P.M.’s) on assigned equipment in a timely manner. Makes any corrective actions that are needed or informs appropriate team members of needed services.
Repair Coordination/Communication Responsibility - Coordinates equipment repairs or replacement with affected area managers/staff in a timely manner. Effectively keeps Maintenance Assistant Manager appraised of repair/replacement status. Effectively works independently without direct supervision and reacts quickly and accurately in an emergency. Communicates appropriately with other shifts as necessary.
Consistently Responsive to On-Call. - Has a positive attitude towards being called in and responds in a timely manner. Resolves problems effectively and efficiently as the situation dictates. Follows established guidelines and procedures for call-in and followup.
Material and Cost Tracking and Other Assigned Work. - Accurately inputs material cost and labor on computerized maintenance system for both corrective and preventative maintenance work. Effectively Performs Other Duties as Assigned. Willing to take on new duties, even outside normal responsibilities, as assigned. Assist in other job functions as needed or as workload demands when requested by Assistant Manager or his/her designee.
Willingness to Accept Direction - Willing to accept direction from Department Leadership as well as from fellow workers as appropriate when assisting them in the performance of specific functions where that fellow worker is leading the activity. Communicates pertinent information to other shifts as appropriate.
Responds to Emergency Situations - Demonstrates knowledge of all emergency codes covered in the Red Alert Book. Responds to fire alarms, disaster codes, utility systems failure, and snow removal as required. Remains on duty during the emergency until situation is alleviated or he/she is relieved by another technician.