The Youth Services Librarian is responsible for providing a variety of library services for youth from birth through age 19. The Youth Services Librarian works closely with the Teen Services and YOUmedia Director, Youth and Family Services Manager and the Director of Central Services to plan and implement strategies for improving delivery of youth services throughout the library system; orders and promotes children's materials (print and media) for the library system; participates in delivery, promotion, and evaluation of youth programs; creates and conducts tours and bibliographic instruction for children and their caregivers and teachers through our Boundless partnership with Hartford City Schools; works with and provides outreach to youth-serving city agencies, schools, and organizations; and assists in writing and implementing grants.
Working closely with the Director of Central Services and Teen Services and YOUmedia Director, plan and implement strategies for improving delivery of youth services throughout the library system. Orders and promotes children's materials (print and media) for the library system and provides readers advisory. Participates in the creation, delivery, promotion and evaluation of youth programs. Creates and conducts tours and bibliographic instruction for children and their caregivers and teachers through out Boundless partnership with Hartford Public Schools.
Works with and provides outreach to youth-serving city agencies, schools, and organizations; and assists in writing and implementing grants. Participates in community activities and maintains contacts with local officials, organizations and library customers in order to interpret the services and objectives of the library. Develop collaborations with public schools, community agencies, organizations, and institutions that work to create successful youth and families.
Maintains open communication with all staff. Supervise branch staff in the absence of the branch manager or senior manager. Provides welcoming customer service to all customers. Listens and actively promotes cooperation and trust to meet customer needs. Anticipates customer needs and delivers timely, accurate information/solutions. Ensures safe conditions for staff, public and building operation. Takes appropriate action in building emergencies.
Utilizes computer application and library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Utilizes e-mail and voicemail to maintain open channels of communication.
Challenges her/himself by taking on and solving critical business problems. Serves as a positive role model. Responds positively to organizational change. Transmits the HPL culture to colleagues and others throughout the organization. Helps others advance. Expects that obstacles will occur and refuses to use them as an excuse for not achieving results. Works independently, meeting reasonable deadlines, and accepting responsibility for his or her actions.
Clarifies overarching client needs to his/her team. Manages to both internal and external clients. Identifies with the communities the organization serves. Approaches each customer issue/problem as an opportunity to build further customer loyalty. Fosters and maintains strong community relationships.
Motivates others to translate new ideas and actions into results. Promotes innovation and is open to new ideas. Keeps informed of current trends, improved programs and processes to better meet the needs of the community. Supports and manages change while remaining resilient.
Knows and effectively communicates the organization's mission, vision and values. Solicits feedback from his/her team. Provides ongoing coaching and feedback to his/her team members. Demonstrates the value of diversity and inclusion. When conflict arises, successfully navigates the conversation to find solutions acceptable to all parties. Shares wins and successes. Defines success in terms of the whole team. Can be relied upon to follow through on commitments and promises.