|The Teen Services Manager is responsible for the successful development and delivery of services and programs to teens and young adults (13 years to 19 years) throughout the library that support the educational, job and career, social and emotional objectives/needs of the teen population.
With considerable independent judgment, discretion, and initiative, this position develops plans, and implements system-wide services and activities to meet present and anticipated community needs. Designs and executes the strategic initiatives to address needs, coordinate collection development and selection of materials and ensures effective communication with other departments. The incumbent works closely with the System-wide Youth and Family Services Manager to ensure a robust continuum of service to youth from birth to 19 years old.
- Master’s Degree in Library Science, Education, Counseling, Social Work, Human Development and Family Studies or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
- One to three years of supervisory experience including the performance managment of staff required.
- Minimum of three years of increasingly responsible leadership experience, with an emphasis on teen services and or digital learning.
- Minimum of three-year experience in working for and with young adults (ages 13 to 19).
- Must have experience with identifying, preparing and managing federal and/or state grants.
- Knowledge of educational and Career Pathways.
- Solid knowledge of trends in print and digital library resources for teens.
- Experience interfacing with public school personnel and institutions of higher education.
- Experience using social media technology (i.e. Facebook, Twitter, YouTube, etc.) and a solid working knowledge of interactive programs for services for teens (i.e. digital photography, music production, podcasting, etc.).
- Solid working knowledge of all MS Office suite.
- Strong commitment to consistent, excellent customer service to a diverse population.
- Ability to work independently and in a team environment.
- Solid written and verbal communication, listening, organizational and priority setting skills.
- Previous Library Experience Desirable.
- Second Language Preferred.
- Experience working in a union environment.
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Ability to continuously bend, twist, stoop, reach and pull.
- Ability to keep composure in everyday, potentially stressful situations.
- Ability to meet flexible work schedule, including evenings and weekends.
- Able to walk, sit and stand for extended periods of time.
- Close vision, distance vision, peripheral vision, depth reception, and ability to adjust focus.
- Lifting of moderate to heavy weight material up to 50 lbs.