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Job Details
Program Marketing Manager (002082)
 
Job Number: 002082
Job Title: Program Marketing Manager
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2017/06/29
Finish Date: 2017/07/28
State/Province: Texas
City: Dallas
Job Schedule: Full Time
Job Category: Marketing
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 8
 
Position Description
The Program Development Manager is responsible for owning the optimization of various assigned accounts within the company’s loyalty marketing offering. This position will establish deep, insightful relationships and provide Participants, Licensees and internal stakeholders the critical resources needed to maximize the value of the loyalty rewards program. The goal of the Program Development Manager is to become an acknowledged loyalty advisor to our Participants and Licensees – developing and delivering loyalty strategy, promotional marketing campaigns, technology, analytics and services, and providing direction and support to Excentus’ internal departments.


Responsibilities & Tasks
• Establish lines of communication and build rapport with all key Participant and Licensee stakeholders and develop productive working relationships
• Integrate with Participant’s and Licensee’s annual marketing plan to achieve year-over-year revenue increases and advancement of defined program goals
• Design, forecast, evaluate, and report on revenue performance
• Organize and analyze various data elements to identify program trends, including issues and promotion/campaign successes
• Collaborate with Participants, Licensees and internal resources on the design/experience (both creative and technical), promotional positioning, channel marketing (including targeting) and frequency to drive member acquisition and engagement in loyalty program
• Cooperatively develop (internally and with Participants and Licensees) member engagement, reactivation and “best member” promotional campaigns that may also include additional bonus incentives within the program offering
• Proactively monitor all relevant KPIs for assigned programs
• Keep abreast of key developments/changes occurring in the Participant’s industry that impact their loyalty and/or marketing influence
• Manage all aspects of the day-to-day activities associated with the overall growth and development of the Participant and Licensee
• Act as subject matter expert (internal and external) for all aspects of assigned accounts and associated members
• Work cross-functionally with internal teams (including MarComm, business intelligence, technical operations, customer care, accounting, legal, etc.)
• Develop and recommend bonus reward opportunities that support the program growth goals while ensuring a positive ROI
• Effectively and proactively demonstrate program results and ROI to participants
Position Requirements
Knowledge & Skills:
Qualifications
• At least 8 years of professional experience in key account management, loyalty marketing, retail/shopper marketing, project management, or partnership management
• DFW based
• College degree
• 40% travel required
• Strong marketing background; loyalty background a plus
• Must possess strong verbal and written communication skills
• Must have experience in forecasting, budgeting, analytics and evaluating performance against KPIs
• Must have experience building and delivering presentations to senior management
• Proficient in Microsoft Office applications, Internet, and blended learning tools and solutions
Preferred Knowledge & Skills:
• Strong verbal and written communications skills
• Ability to support multiple and diverse Participant programs simultaneously
• Excellent problem solving skills with strong commitment to meeting business needs
• Flexibility to work as needed to support customer requirements
• Customer service orientation and experience
• Ability to develop and maintain strong relationships
• Ability to manage, track and present programs to all levels of an organization
• Detail oriented, strong organizational skills
• Enjoy working in a process-oriented environment
• Results-oriented attitude a must
• Ability to solve complex administrative issues and meet deliverables and deadlines
Application Instructions
Need more reason to apply? Submit your resume by completing the application process on our career page! Your information will be automatically entered in our applicant system for review and consideration. If you are the right fit for our team (and we hope you are!) Talent & Workplace will contact you for more information.

Thank you for your interest in careers at Excentus!