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Job Details
Manager-Donor Relations (006717)
Job Number: 006717
Job Title: Manager-Donor Relations
Number of Openings: 1
Job Type (Employment Type): Employee
State/Province: Michigan
City: Detroit
Job Schedule: Regular Full Time 40 Hours
Job Category: Philanthropy
Career Level: Manager
Position Description


  • Manage elements of Benevon model including table captain communication
  • Make thank you calls to individual donors within 24 hours of gift transaction to all cash donors at gift values < $1,000 not otherwise assigned to another team member’s portfolio
  • Develop and lead a donor retention and upgrade program for donors with gift values of < $1,000
  • Accountable for launching, executing and evaluating a middle-donor ($200-$999) annual engagement plan
  • Manage and grow monthly giving program for donors < $1,000 annually
  • Create and manage an exceptional experience for  middle donors with gift values between $200 and $999 and loyal donors defined as two consecutive years or longer at gift values between $1 to $999
  • Content curator and manager of monthly donor newsletter
  • Participates in leading tours for donors, volunteers and community members at large
  • Develop Performance Goals and Expectations with immediate supervisor annually
  • Support the values of the family, The Children’s Center Mission and the commitment to the ongoing safety and family stability
  • Collaborate and maintain professional standards at all times while conducting agency business
  • Perform other related duties as assigned by the Supervisor
Position Requirements


  • Bachelor’s degree preferred, in Philanthropy, Public Administration, Communication, Journalism or similar



  • Knowledge of the Benevon model, preferred
  • Knowledgeable in the donor development lifecycle (discovery, cultivation, solicitation, recognition and stewardship) Management with emphasis on stewardship
  • Knowledgeable in donor retention strategies
  • Demonstrated ability to thrive in a metrics driven, donor-centric environment
  • Proficient in Raiser’s Edge NXT donor CRM
  • Ability to demonstrate basic computer skills related to windows navigation, Microsoft Office and general office equipment
  • Must be able to provide clearance that there is no record and/or convictions as a perpetrator of child abuse and/or neglect in the State of Michigan Child Abuse/Neglect Central Registry and other states of residency over the past 5 years.
  • If position requires driving, you must be able to provide proof of having a current, valid driver’s license, reliable transportation, and current automobile insurance
  • Ability to work effectively both independently and with an interdisciplinary team
  • Ability to effectively manage time, information and meet deadlines


Physical Requirements

  • Ability to lift up to 20 Lbs.
  • Ability to traverse stairs and other uneven terrain to gain access to and to maneuver throughout offsite locations including office buildings and special event locations
  • Ability to perform physical activities that require considerable use of arms and legs, such as climbing, lifting, balancing, walking, stooping, and handling of materials
  • Ability to convey detailed instructions or ideas accurately
  • Ability to sit for extended periods of time
  • Ability to prepare and inspect documents in hard copy or electronic format.  Ability to tolerate exposure to computer screen and operate computer/keyboard and other office equipment on a frequent and/or continuous basis
  • Ability to receive and exchange information and accurately and effectively communicate and converse with others


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.